We are Dr. Caroline Warden and Louise Devereux — two sisters running a family-run aesthetic clinic in Hale, Cheshire / South Manchester. We specialise in natural but noticeable-looking results and use evidence-based treatments with FDA/MHRA approved products.

What are Dr Caroline Warden’s qualifications?

Dr Caroline Warden has been an NHS doctor for over 18 years and a practising GP for the past 9 years. She holds a postgraduate Level 7 diploma in cosmetic injectables from the Harley Academy in London.

What treatments do you offer?

Services include anti-wrinkle injections, skin boosters (e.g. Profhilo), superficial and medium-depth chemical peels, dermal fillers (cheeks, lips, chin, jawline), regenerative medicine (polynucleotide and exosome treatments), microneedling with exosomes, lip booster injections, and medical-grade Obagi skincare.

How much are the treatments?

Treatment prices are available on request or via the dedicated price list; there is also a separate skincare price list.

I’m keen to get some advice / a treatment — what’s the process?

You complete medical and skin questionnaires first, then have a thorough consultation where Dr Caroline assesses your skin and formulates a personalised treatment plan. If medically suitable and time permits, same-day treatments can be performed. The consultation costs £50 and is fully redeemable against any future treatments (excluding skincare products).

How do I book an appointment?

You can book directly using the booking link on the website, fill in the contact form, or message via Instagram/Facebook. Alternatively, you can email drcarolinewarden@gmail.com.

How do I cancel or reschedule?

You can cancel or reschedule via your Glowday login. Cancellations within 48 hours incur a £25 fee; no-shows incur a £50 fee. Multiple short-notice reschedules may result in being unable to rebook.

Where are you located?

Our clinic is located at 2 Crown Passage, Hale, WA15 9GN, in the heart of Hale, South Manchester / Cheshire.

What should I do when I arrive?

Just come in the front door and take a seat in the reception area. We’ll send a contact number 24 hours before your appointment so you can reach us if there are any issues.

Will my treatment hurt?

We use ultra-fine needles and dermal fillers with local anaesthetic. We also offer distraction tools like vibration wands, fans, stress balls, cryo-balls, and strong numbing creams. Louise is often present to offer extra comfort and support.

You can pay by cash or card. There is a cash machine two minutes’ walk from the clinic at the Co-op on Altrincham Road. A pre-payment plan is not currently available, but is planned for the future.

What if there is a complication?

After every appointment you receive detailed aftercare instructions and Dr Warden’s personal mobile number. If there is a complication, advice and treatment post-procedure will be provided free of charge.

What if I don’t like the results?

Results cannot be guaranteed and refunds are not offered if you are unhappy. Treatments will eventually wear off naturally. If a dermal filler complication arises, dissolving is offered for free; dissolving for other reasons is available for a fee.

Skincare Consultations in Hale, Altrincham and Cheshire

A woman with shoulder-length blonde hair wearing a pink sleeveless top, sitting at a desk with skincare products in front of her, smiling and looking down at the products.

A skincare consultation is the best place to start your skin journey with us. At our doctor led clinic in Hale, close to Altrincham and easily reached from across Cheshire and Greater Manchester, your skin is assessed by Dr Caroline Warden, an NHS GP and aesthetic doctor with nearly twenty years of medical experience. We take a holistic approach and always begin with skincare, because healthy skin is the foundation for everything else. Consultations are £75, fully redeemable against future treatments, with no pressure to buy or to proceed.

What can I expect from my consultation?

Dr Caroline begins by discussing your concerns and the goals you would like to achieve. She then assesses your skin closely, including with a dermatoscope for a magnified view, and reviews your current routine, medical history and any sensitivities. From there she designs a personalised skincare plan suited to your skin type and concerns, to help you achieve clearer, healthier skin over time. You can read more about our approach to medical grade skincare.

Why Choose a Doctor Led Skincare Consultation?

Not all skincare advice is the same. Your consultation is with Dr Caroline Warden, an NHS GP and aesthetic doctor with nearly twenty years of medical experience, and an independent prescriber. Unlike a beauty led consultation, this means your skin is assessed medically, your history and medications are taken into account, and where it is clinically appropriate your plan can include prescription strength skincare. Our clinic is female led and family run, alongside Dr Caroline's sister Louise Devereux, with a focus on honest advice and results that look natural rather than overdone.

Trusted by Patients Across Cheshire and Greater Manchester

Our Hale clinic was named Best Doctor Led Aesthetic Clinic in Cheshire 2026 by the GHP Awards, and Best Holistic Skin Health Clinic 2025 (Cheshire). Patients travel to us from across Cheshire and South Manchester for honest, medically led skincare advice, and we are proud of our excellent reviews on Google, Glowday and Trustpilot. When it comes to your skin, you are in safe, experienced hands.

Who is a skincare consultation for?

Consultations suit anyone who wants clearer, healthier, better functioning skin, and are suitable for all skin types across the Fitzpatrick scale. Patients come to us for acne, rosacea and redness, pigmentation and melasma, dryness and sensitivity, dullness, fine lines and the skin changes of perimenopause and menopause. Whether you feel overwhelmed by choice or simply want an expert, honest plan, this is where to begin.

Which skincare is discussed?

We are proud Obagi Ambassadors and only recommend evidence based, medical grade skincare that is backed by clinical research and has a strong record of results. Dr Caroline will suggest the products most likely to help you, based on your goals, your skin and any medical considerations, and where clinically appropriate your plan can include prescription strength skincare. You can learn more about medical grade skincare and the Obagi Nu-Derm system.

How to Prepare for Your Consultation

To get the most from your appointment, it helps to arrive with clean skin where possible, or to be happy to remove your makeup. Bring your current skincare products, or a list of what you use, and have in mind the concerns and goals that matter most to you. Please also let Dr Caroline know about any medications, allergies or previous skin reactions, and whether you are pregnant or breastfeeding, as this all helps shape a safe, personalised plan.

How long is a consultation, and how much does it cost?

Skincare consultations last around 45 to 60 minutes and cost £75, giving plenty of time to discuss your skin properly. The fee is fully redeemable against future treatments. For current pricing, please see our price list.

Can I have a virtual skincare consultation?

Yes. We offer virtual consultations for patients who cannot travel to Hale, including those elsewhere in the UK. Dr Caroline can assess your skin, discuss your concerns and recommend products that are delivered directly to your door.

What happens after my consultation?

You are under no obligation to make any decision on the day. You will receive a personalised skincare plan to take away and consider at your own pace. If you would like to buy your recommended products, you can do so in the clinic in Hale, stock permitting, or through our secure online dispensary, making it easy to reorder from home.

Skincare Consultation FAQs

Do I need a consultation before starting medical grade skincare?

Yes. Medical grade and prescription strength skincare should be matched to your skin and your medical history, which is exactly what the consultation is for. It makes sure your plan is both effective and safe.

Is the consultation fee redeemable?

Yes. The £75 fee is fully redeemable against future treatments, so it is effectively credited back when you go ahead.

Will I be pressured to buy products?

Never. You are under no obligation to buy anything or to proceed. Many patients take their plan away to consider at their own pace.

Can I have treatment on the same day as my consultation?

Sometimes, where it is clinically appropriate and you feel ready. Often the best approach is to begin with skincare and arrange any treatment separately, once your skin is prepared.

What should I bring?

Your current skincare products or a list of them, along with details of any medications, allergies or skin sensitivities. Clean skin, or being happy to remove makeup, is ideal.

Do you offer virtual consultations?

Yes, for patients who cannot travel to Hale. Dr Caroline can assess your skin, discuss your concerns and arrange for recommended products to be delivered to you.

How often should I have a skincare review?

A review every few months suits most people, and sooner when starting stronger active ingredients, since your skin changes with the seasons, hormones and age.

Book a Skincare Consultation in Hale, Cheshire

Patients visit our Hale clinic from Altrincham, Bowdon, Hale Barns, Wilmslow, Knutsford, Sale, Timperley, Alderley Edge, Stockport, Didsbury and across Cheshire and Greater Manchester. To book, use the book button or contact the clinic directly.