We are Dr. Caroline Warden and Louise Devereux — two sisters running a family-run aesthetic clinic in Hale, Cheshire / South Manchester. We specialise in natural but noticeable-looking results and use evidence-based treatments with FDA/MHRA approved products.

What are Dr Caroline Warden’s qualifications?

Dr Caroline Warden has been an NHS doctor for over 18 years and a practising GP for the past 9 years. She holds a postgraduate Level 7 diploma in cosmetic injectables from the Harley Academy in London.

What treatments do you offer?

Services include anti-wrinkle injections, skin boosters (e.g. Profhilo), superficial and medium-depth chemical peels, dermal fillers (cheeks, lips, chin, jawline), regenerative medicine (polynucleotide and exosome treatments), microneedling with exosomes, lip booster injections, and medical-grade Obagi skincare.

How much are the treatments?

Treatment prices are available on request or via the dedicated price list; there is also a separate skincare price list.

I’m keen to get some advice / a treatment — what’s the process?

You complete medical and skin questionnaires first, then have a thorough consultation where Dr Caroline assesses your skin and formulates a personalised treatment plan. If medically suitable and time permits, same-day treatments can be performed. The consultation costs £50 and is fully redeemable against any future treatments (excluding skincare products).

How do I book an appointment?

You can book directly using the booking link on the website, fill in the contact form, or message via Instagram/Facebook. Alternatively, you can email drcarolinewarden@gmail.com.

How do I cancel or reschedule?

You can cancel or reschedule via your Glowday login. Cancellations within 48 hours incur a £25 fee; no-shows incur a £50 fee. Multiple short-notice reschedules may result in being unable to rebook.

Where are you located?

Our clinic is located at 2 Crown Passage, Hale, WA15 9GN, in the heart of Hale, South Manchester / Cheshire.

What should I do when I arrive?

Just come in the front door and take a seat in the reception area. We’ll send a contact number 24 hours before your appointment so you can reach us if there are any issues.

Will my treatment hurt?

We use ultra-fine needles and dermal fillers with local anaesthetic. We also offer distraction tools like vibration wands, fans, stress balls, cryo-balls, and strong numbing creams. Louise is often present to offer extra comfort and support.

You can pay by cash or card. There is a cash machine two minutes’ walk from the clinic at the Co-op on Altrincham Road. A pre-payment plan is not currently available, but is planned for the future.

What if there is a complication?

After every appointment you receive detailed aftercare instructions and Dr Warden’s personal mobile number. If there is a complication, advice and treatment post-procedure will be provided free of charge.

What if I don’t like the results?

Results cannot be guaranteed and refunds are not offered if you are unhappy. Treatments will eventually wear off naturally. If a dermal filler complication arises, dissolving is offered for free; dissolving for other reasons is available for a fee.

Close-up side profiles of four women with different skin tones. Photo is an image used for Dr Caroline Warden Aesthetic Clinic in Hale, Altrincham and in Disley, cheshire

Skin Types: How to Find Yours and Care for It

Understanding your skin type is the starting point for a routine that actually works. Your type is largely set by your genetics, but how your skin behaves day to day also shifts with age, hormones, season and lifestyle. At our doctor led clinic in Hale, close to Altrincham and easily reached from across Cheshire and Greater Manchester, Dr Caroline Warden, an NHS GP and aesthetic doctor, helps you understand your skin and build a plan around medical grade skincare that suits it.

How to Find Out Your Skin Type

Your skin type is mostly determined by genetics, but you can get a good idea at home with a simple cleanse and wait test. Start with a gentle cleanser, pat your face dry, then leave your skin completely bare, with no moisturiser or serum, for about 30 to 60 minutes. Then look and feel:

if your skin feels tight or looks flaky, you are likely dry
if it looks shiny mainly on the nose and forehead, you are probably combination
if it is shiny all over and prone to congestion, that suggests oily
if it feels comfortable, with no obvious shine or tightness, you may be normal

It also helps to notice how reactive your skin is. If you often sting, flush or go red easily, especially with new products, heat or spicy food, your skin may be sensitive or rosacea prone, which is less about oiliness and more about how your skin barrier and blood vessels behave. If you are unsure, or your skin changes with the seasons, hormones or stress, a professional skin consultation can help you understand both your type and your current skin condition.

A man applying shaving cream to his face

The Main Skin Types Explained

Routines do not need to be complicated, but they do need to match your skin. We can break skin down into six main groups, and it is very common to be a combination of more than one.

Oily and Acne Prone Skin

Shine across the face, enlarged pores, blackheads and a tendency to congestion and breakouts. The instinct is to strip the skin, but harsh, foaming products often make oil and inflammation worse. The aim is to cleanse gently, support the barrier and introduce the right active ingredients so the skin is balanced rather than stripped. Persistent or painful, cystic acne is a medical concern and is best also discussed with your GP.

Dry Skin

Feels tight, rough or flaky, looks dull, and rarely turns shiny. Fine lines can appear more obvious when the skin is dehydrated. Dry skin does best with a cream or milk cleanser, barrier supporting and hydrating ingredients, and a richer moisturiser, always finished with daily SPF.

Normal Skin

Balanced and comfortable, with small pores and few reactive concerns. The goal here is protection and prevention, a gentle routine with an antioxidant, a good moisturiser and daily SPF to protect the collagen you have.

Combination Skin

An oily T zone across the forehead, nose and chin, with normal or drier cheeks. The trick is balance, treating different areas according to their needs rather than over treating the whole face.

Sensitive Skin

Stings, flushes or reacts easily to products, heat or the weather, and can overlap with rosacea. Sensitive skin needs a barrier first approach, fragrance free where possible, with active ingredients introduced slowly and only when the skin can tolerate them. If you have persistent redness or flushing, it is worth reading about rosacea and speaking to your GP.

Mature Skin

With age, skin becomes drier, thinner and less elastic, with more visible fine lines, loss of firmness and pigmentation. Mature skin thrives on hydration, barrier support, evidence based actives and daily SPF. You can read more about how skin changes as we age and the skin changes of menopause.

Dr Caroline Warden in pink dress standing in a room with a dresser and a vase of tulips. Taken at Dr Caroline Warden Aesthetic Clinic in Hale, Altrincham and she also does satellite clinics in Disley, cheshire

Your Skin Type vs Your Skin Condition

These two things are often confused. Your skin type is your genetic baseline, whether you are naturally oily, dry, combination and so on. Your skin condition is how your skin is behaving right now, which can change with the seasons, hormones, stress, age and the products you use. Skin that is genetically oily can still become dehydrated or sensitised, for example. A good consultation looks at both, so your plan fits the skin you have today.

A Note on Fitzpatrick Skin Types

There is also a second, separate way to classify skin, the Fitzpatrick scale, which describes how your skin responds to the sun, from very fair skin that always burns through to deeply pigmented skin that rarely burns. It matters because it influences your risk of pigmentation and how suitable certain treatments are, which is why we take it into account when planning your skincare and any treatments.

How We Can Help at Our Hale Clinic

Once your skin type and condition are clear, we build a simple, effective plan you can actually maintain. We lead with medical grade skincare and daily protection, and as proud Obagi Ambassadors we may recommend the Obagi Nu-Derm system where it suits your skin. Dr Caroline will only ever suggest what genuinely fits your skin and your goals.

Skin Type Consultations in Hale, Altrincham and Cheshire

If you are unsure of your skin type, or your skin has changed, a skincare consultation gives you an honest assessment and a personalised plan, with no pressure to have treatment. Patients visit our Hale clinic from Altrincham, Bowdon, Hale Barns, Wilmslow, Knutsford, Sale, Timperley, Alderley Edge, Stockport, Didsbury and across Cheshire and Greater Manchester.